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Our Policies

Layaways

20% Down Minimum* with a guaranteed holding time of 3 months.  If after 3 months the item is not paid in full, the item will be placed back into stock for sale, and your deposit will be forfeited.

*No refunds or exchanges on layaway items.

 

Special Orders

50% Down Minimum - All deposits are non-refundable

Balance due in full when item arrives at Corner Music. If the item is not paid in full in 30 days, item is placed into stock, for sale and any deposits are forfeited. Regrettably, no credits or refunds can be issued for Special Orders

 

Shipping

$6.95 for orders $29.95 and under - FREE GROUND shipping for orders over $29.95*

*Free ground shipping is a limited to online purchases only in the continental United States. *For oversized items, additional shipping and handling charges will apply. When you put one of these oversize items in your cart, we'll display the shipping charges in your total so you'll know the cost before you place your order.


On a Deadline? 2-Day & 1-Day Express Delivery

We gladly offer expressing shipping.  Should you need speedy delivery of your order, please contact us via email: info@cornermusic.com and we will get you a shipping quote for the options you desire.

Transit Time

Delivery time will vary depending on your location.  However, once your order is shipped, we will email you the tracking information.

Alaska, Hawaii and Puerto Rico

Please email us for a quote on shipping charges. info@cornermusic.com 

Canadian Orders

Free shipping offers do not apply to Canadian orders. For these orders, please be aware of customs fees - such as taxes and duties - when your order arrives. Since these fees vary from location to location, CUSTOMS FEES ARE NOT INCLUDED IN SHIPPING CHARGES. Please check with your local customs office for more information on the fees in your area. Refusal to pay these fees will result in an undeliverable order. If returned, we do not refund shipping charges, and may assess restocking fees to cover return shipping expenses.

Military/APO Addresses

We appreciate all our men and women in uniform defending our country around the World.  We are happy to provide discounted shipping to Military and APO addresses.  Simply email us: info@cornermusic.com and we will provide you with a discounted shipping cost.

International Customers

Corner Music proudly ships worldwide.  However, please contact us for shipping fees prior to ordering for a price on shipping options.  All products must be insured prior to shipping.

For orders shipped outside the United States, please be aware of customs fees - such as taxes and duties - when your order arrives. Since these fees vary from location to location, CUSTOMS FEES ARE NOT INCLUDED IN SHIPPING CHARGES. Please check with your local customs office for more information on the fees in your area. Refusal to pay these fees will result in an undeliverable order. If returned, we do not refund shipping charges, and may assess restocking fees to cover return shipping expenses.

**KORG® USA products are excluded from shipping anywhere outside of the United States.

 

Our Pledge

Corner Music pledges the same integrity, service and performance to our online customers, as we provide to our in-store clients. We want you to be happy with your purchase, and hope you will enjoy shopping with us again. When ordering an instrument from us, you can be confident; the gear you buy from us will meet the following criteria:

 

  • The product purchased online will be the one shipped to you

  • All instruments are inspected and set up prior to leaving our store

  • Instruments exceeding $999.00 will receive a custom adjustment, including your choice of string gauge and action height

  • Fully insured and professionally packed shipping of all products

  • A 48 Hour inspection period upon the receipt of your package

  • A full warrantee and repair department

  • Assistance on any item you purchase from our staff

  • A positive experience every time you shop with us policy

 

Price Matching

Corner Music will match the advertised prices of identical and in-stock merchandize sold online in the United States.  Advertised prices must be current and published on the competitor’s website.  Please provide us with the advertisement’s link for verification.  You will receive an email authorizing the pricing once confirmed. Please keep in mind, applicable taxes and freight charges factor in the matching process.

*Price matching is not valid on used, closeout, rebated items or auction site items.

 

MAP Price Matching

Minimum Advertised Pricing is a policy constructed by most, if not all manufacturers of retail products, to ensure channels are not publishing prices detrimental to a company’s brand.  In layman’s terms, retailers must post pricing of a brand new item for no less than the MAP amount set forth by the manufacturer.  Both large corporations and small builder strictly enforce their MAP policies, and violation of such terms ends up in a retailer losing the product line.

Keep in mind many online retailers will broadcast discounts when an identical item is listed for less on a competitor’s website.  However, there are normally exclusions, in very small type, illustrating certain items cannot qualify.  These pieces typically fall under MAP pricing guidelines, so just be aware of the fine print before assuming something is too good to be true.

Corner Music strongly supports MAP pricing policies, as they protect the integrity of the brands they represent, and help to keep local stores, like us, in business.  Remember, price is something you only have to consider once.  Cost is an entity experienced throughout the duration of time you own a product.  You may save, initially, when buying from a store in html only, but purchasing an expensive instrument from a brick and mortar establishment assures quality, consistency, hands-on assistance and full service, including repairs and warranty issues.  Generally, a customer will find the amenities of a local establishment provide a much greater return on their investment.  Moreover, you always end up having more fun.

 

Returns & Exchanges

Returns for credit, or an exchange for a different item are welcome up to thirty days from receipt of your purchase.  If your item is defective, we will gladly exchange it for a new one.  Should you decide you'd like a different item instead, we will gladly use 100% of your original purchase price towards the product you desire.  For product exchanges, you will be responsible for insured return shipping, and the item must be in the same condition it was received in.

For those of you purchasing an instrument online, it can feel like a risky endeavor.  To ensure the integrity of our store and the products we represent, we will allow a 2-Day/48 Hour inspection period from the time you receive your item.  Within that 48 Hours, if for any reason you are not satisfied with the product, please notify us explaining the reasons you wish to return the item.  You are responsible for all return shipping charges, and the item must be in the exact condition it was prior to leaving our store.  A restocking charge will be applied to any damage or noticeable wear incured while in your possession.

 

Corner Music 5-Star Gibson Acoustics

Corner Music is a Gibson 5-Star Dealer. Click the pic and see our beautiful selection of Gibson Acoustics

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